Appendix A

Segmenting Publics Matrix

Characteristics
Segments
Descriptors
Concerns
Values
Consumer
Habits
Information Needs & Preferences
Generation
(Baby boomers & Generation X)
Individualistic, Sober, Computer Literate
Environment, Health, Finances, AIDS
Families, Careers, Education, Working
Frugal, Materialistic
Computers, Job, Career, Relationships
Life Stage
(Reaching out, question/question,
mid-life explosion)
 
Single Life, Work, Marriage, Selecting a Mate, Achieving Autonomy
Children, Parents
Home Buyer
Child Rearing, Parental Care
Social Class
(Lower middle, upper middle)
Skilled Worker
Money, Norms and Standards, Careers
Neighborhoods, Education, Family
Home Buyer, Frugal
Education
Lifestyle
(Makers and achievers)
College Students, Professionals, Trade Workers
Suspicious of New Ideas and Government Intrusions
Conservative
Practical, Functional
Politics

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